Softline provides technical support services for stand-alone hardware and software components as well as for the entire infrastructure and comprehensive application solutions. Support is available in all time zones within standard working hours or 24x7 (subject to agreement terms). Services are provided by certified experts.
Basic technical support. Free advice on basic functionality
Incident support. One-time execution of consulting and technical services
Optimum technical support. A wide range of solutions support options
Hardware maintenance and support. Servers, storage, networking, PCs, printers, etc.
By outsourcing routine maintenance tasks to a qualified service provider, you will be able to focus on development and innovations goals. By leveraging expertise and world's best practices, Softline experts are able to ensure fail-safe IT operations and even anticipate incidents by fixing problems proactively before they occur.