The Senior Account Manager will be responsible for developing & maintaining client relationships, as well as creating, driving, & closing sales opportunities. This position will be responsible for selling technology solutions in core competencies of software, cloud, security, infrastructure, collaboration, etc.
This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. The Sr. Account Manager will manage the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs, identify the products/solutions that best meet those needs, and leverage the extended Softline resource team as necessary that aligns with the opportunity.
ESSENTIAL POSITION RESPONSIBILITIES
Drive business line revenue within assigned territory and accounts; discover, prospect and qualify new opportunities/accounts as well as cross-sell and up-sell opportunities within existing customer base.
Responsible for supervising and ensuring optimal client satisfaction throughout the entire life-cycle of the engagement.
Represent Softline to the customer in all sales-related matters and understand the customer's business, product requirements, and industry challenges.
Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a "thought leader" for the next opportunity.
Build and maintain in-depth knowledge of Softline products, services, partners, and markets.
Direct complex sales cycles – including account mapping, development of high level relationships, account strategies, and business cases.
Communicate Softline's value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users.
Establish strong and lasting relationships with key stakeholders and decision makers in client organizations.
Work closely with the client to understand and manage their expectations while simultaneously working closely with the Softline Team to ensure delivery.
More than 5 years of experience working in Software Integrator or Vendor. MUST
Understanding Microsoft products/solutions/ services. MUST
Capable to negotiate with foreign customer and Vendor in English.
Experience working with customer, especially customer in FSI/ Global account/ MNC/ Manufacturing and Retail.
Ability to generate demand in the client.
Work in global company in multicultural environment with colleagues who can share expertise all over the world
Constantly growing business internationally which provides both professional development and career opportunities
Competitive incentive programs, corporate allowances and recognition initiatives